No doubt that CCTV has helped business owners in running his company in many ways, from theft prevention to supervising working employees. Apart from those two things, there are other uses that may have never crossed your mind. You can protect your employees from things that can harm them such as physical or verbal abuse from the society. This can also help them from false accusations addressed to them.
Theft not always comes from the customers or outsiders, sometimes it performed by the employees themselves. The high level of theft by your own employees might triggered by their dissatisfaction of working with you. Placing a camera can help you observe and understand what they experienced during work so you can provide a solution that will help them happy with their job.
This system can also help you finding out the truth about a problem occurred between your customers and your employees. You can resolve disagreements and determine who was wrong and who was right on one issue by looking at the recorded tape from the surveillance camera.